Hamilton Storage provides automation solutions to customers in life science and clinical research. The company develops modular, scalable systems that automate sample storage, management, and processing. Hamilton provides all the benefits of advanced automation without the complexity associated with installing, operating, and maintaining large-scale custom systems. Acquired in 2007, Hamilton Storage is headquartered in Franklin, Massachusetts, USA with R&D facilities co-existing in both Franklin, MA and Bonaduz, Switzerland. The decentralized R&D organization benefits both production and marketing and allows Hamilton to stay close to the local markets and respond quickly to market needs.

The Marketing Communications Manager plays a pivotal role in shaping and executing Hamilton Storage’s marketing strategy. This is a hands-on leadership role responsible for driving brand awareness, product visibility, and commercial success through strategic communications and high-impact initiatives.

 

This individual leads the development of marketing content and campaigns by leveraging deep market and competitor insights, cross-functional collaboration, and creative ideation. They ensure the commercial team is equipped with compelling, compliant, and differentiated materials—ranging from brochures and whitepapers to digital assets and presentations—while maintaining consistency with brand standards and regulatory requirements.

 

The role also oversees communications programs that promote the company and its products, including public relations, event marketing, and digital outreach. It requires strong judgment, broad marketing expertise, and the ability to manage multiple projects and stakeholders across divisions.

 

This role also supports global brand consistency by collaborating with international marketing teams, including Hamilton Switzerland and Hamilton Japan, to align messaging and share resources. Responsibility also includes developing and communicating an annual marketing communications plan that aligns with strategic goals and supports cross-functional initiatives.

 

As a true first-level working manager, this role supervises a team of two direct reports, fostering a performance-based culture that encourages innovation, accountability, and continuous improvement. The manager is responsible for budget oversight, vendor relationships, and ensuring that departmental goals are met on time and within budget. This role includes authority for personnel actions and employee reviews.

 

Reporting to the Director of Marketing & Product Management, this position is ideal for a strategic thinker and proven team leader who thrives in a fast-paced, technical environment and is passionate about translating complex ideas into compelling marketing communications.

 

Key Responsibilities: 

• Lead the creation and execution of marketing strategies through market insight, competitor analysis, and cross-functional collaboration.
• Develop and manage marketing materials (brochures, sell sheets, whitepapers, testimonials, etc.) to ensure content is current, compliant, and impactful.
• Create and oversee communications programs that promote the company and its products, including visual and written content, public relations, and event marketing.
• Ensure alignment with branding guidelines and maintain consistency across all visual and written materials.
• Conduct ongoing brand management to ensure all communications and materials reflect Hamilton’s identity and positioning.
• Collaborate with Product Management to support product launches, lifecycle communications, and end-of-life planning.
• Apply strong writing and communication skills to build awareness and generate demand through trade shows, social media, media outreach, and the company website.
• Coordinate trade shows and marketing events, including logistics for domestic and international exhibitions.
• Organize and support customer-facing events such as user group meetings, factory tours, and webinars. Note: Responsible for the HST demo room in Franklin MA.
• Effectively manage the marketing budget and vendor relationships to ensure optimal ROI and impact.
• Maintain and govern digital marketing platforms, including the company website, marketing portal, and tools like Showpad.
• Oversee internal systems for asset version control, expiry, and compliance.
• Support sales enablement by ensuring the commercial team has access to updated effective marketing tools.
• Create and maintain internal-use sales support documentation in user-friendly formats.
• Evaluate the performance of marketing communications initiatives and implement improvements based on data and feedback.
• Translate website analytics and SEO performance into actionable insights to improve visibility and engagement.
• Utilize webinar platforms and remote meeting tools (e.g., Microsoft Teams, Zoom) to support virtual events and communications.
• Lead and mentor a team of two direct reports, fostering a performance-based, collaborative culture.
• Participate in marketing planning meetings to ensure initiatives are aligned, supported, and executed on time and within budget.

• Proven experience in marketing communications, ideally in a technical or life sciences environment.
• Strong leadership skills with at least 1 year of supervisory experience and 5+ years as an individual contributor.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite, CRM platforms (Salesforce), and marketing automation tools (HubSpot).
• Experience with Adobe Creative Suite (InDesign, Photoshop, Illustrator) is a plus.
• Skilled in trade show planning, web content management, and social media marketing.
• Strong organizational and time management skills with attention to detail.
• Ability to manage multiple projects in a fast-paced environment.
• Experience performing or supervising the performance of graphic design, printing, web design and development, search engine optimization, etc. is desirable.
• Experience using social media for marketing purposes.

• Bachelor’s degree required, preferably in marketing, business, advertising, design, or technical writing.

• Diverse portfolio of innovative design projects
• Tremendous opportunities for professional growth
• Commitment to sustainable design
• Competitive Compensation
• Excellent Benefit Package (medical, dental, vision, paid time off, disability insurance and much more)
• Solid Stable Company
• Drug free workplace

Equal Opportunity Employer

It is the policy of this organization to provide equal employment opportunities to all qualified applicants without regard to race, creed, color, national origin, sex, age 40 and over, disability, marital status, sexual orientation, gender identity, genetic information, citizenship status, religious preference, or veteran status in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.